Privacy Policy for Broadway Estates
Effective Date: 11/12/2024
At Broadway Estates, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, fill out a rental application form, or interact with our services. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect personal data when you use our services, such as visiting our website or completing a rental application form. The information we collect includes:
Personal Identification Information: Name, email address, phone number, and current address.
Property Preferences: Information about the property you are interested in (e.g., location, house type).
Rental Preferences: Preferred rental area and current rental situation.
Employment Information: Current working status (e.g., employed, self-employed).
Referral Information: Where you heard about us (e.g., social media, referral, search engine).
2. How We Use Your Information
We use the information we collect for the following purposes:
To process your rental application: To assess whether you meet the criteria for renting a property.
To communicate with you: To respond to inquiries, provide updates, and request additional information.
To improve our services: To enhance our marketing and outreach efforts based on where you heard about us.
To comply with legal obligations: To meet legal and regulatory requirements, including providing information to authorities if required.
3. Legal Basis for Processing Your Data
Under the UK GDPR, we process your personal data based on the following legal grounds:
Contractual necessity: To process and evaluate your rental application, which is necessary to enter into a contract.
Legitimate interests: To improve our services and understand your preferences.
Consent: For marketing purposes or where we need your consent to process your data (e.g., receiving promotional emails).
4. How We Protect Your Information
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. These measures include encryption, secure servers, and regular security audits to ensure that your personal data is kept safe from unauthorized access, disclosure, or alteration.
5. Sharing Your Information
We may share your personal data with the following:
Service Providers: We may share your information with trusted third-party service providers who assist us with processing your application, managing the website, or providing other services.
Legal Obligations: We may disclose your information if required to do so by law or to comply with a legal process, such as responding to a request from government or law enforcement authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
6. Retention of Your Information
We retain your personal data for no longer than necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymised.
7. Your Rights Under the UK GDPR
As a data subject, you have the following rights under the UK GDPR:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions (e.g., if the data is no longer necessary for the purposes it was collected).
Right to Restriction of Processing: You can ask us to restrict how we use your personal data, in certain circumstances.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format to transfer to another provider.
Right to Object: You can object to the processing of your personal data for marketing purposes or if we process your data based on legitimate interests.
To exercise any of these rights or if you have any questions about how we handle your data, please contact us at [contact email].
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and deliver tailored content. You can control cookies through your browser settings. For more information, please review our [Cookie Policy].
9. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these external sites. Please review the privacy policies of any third-party websites you visit.
10. International Transfers of Data
We do not generally transfer your personal data outside of the UK. However, if we need to transfer your personal data to a country outside the UK (for example, to a service provider based in another country), we will take appropriate steps to ensure that your data is protected in accordance with UK data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Broadway Estates
Email: enquiries@broadwayestates.co.uk
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.